Notice of
Privacy Practices
THIS NOTICE
DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE READ IT
CAREFULLY.
Columbia County
Department of Health has adopted the following policies and procedures
for protection of the privacy of the people we serve.
Our
Obligation to You
We at Columbia County Department of Health respect your privacy. This is part
of our code of ethics. We are required by law to maintain the privacy of "protected
health information" about you, to notify you of our legal duties and your legal
rights, and to follow the privacy policies described in this notice. "Protected
health information" means any information that we create or receive that identifies
you and relates to your health or payment for services to you.
Use
and Disclosure of Information about You
Use and disclosure for treatment, payment and health
care operations.
We
will use your protected health information and disclose it to
others as necessary to provide treatment to you. Here
are some examples:
§ Various
members of our staff may see your clinical record in the course
of our care for you. This includes clinical assistants, nurses,
physicians and other therapists.
§ It
may be necessary to send blood or tissue samples to a laboratory
for analysis to help us evaluate your medical condition.
§ We
may provide information to your health plan or another treatment
provider in order to arrange for a referral or clinical consultation.
§ We
may contact you to remind you of appointments.
§ We
may contact you to tell you about treatment services that we
offer that might be of benefit to you.
We
will use or disclose your protected health information as needed
to arrange for payment for service to you. For example,
information about your diagnosis and the service we render is
included in the bills that we submit to your health insurance
plan. Your health plan may require health information in order
to confirm that the service rendered is covered by your benefit
program and medically necessary. A health care provider that
delivers service to you, such as a clinical laboratory, may need
information about you in order to arrange for payment for its
services.
It
may also be necessary to use or disclose protected health information
for our health care operations or those of another organization
that has a relationship with you. For example, our quality assurance
staff reviews records to be sure that we deliver appropriate
treatment of high quality. Your health plan may wish to review
your records to be sure that we meet national standards for quality
of care.
Our
Policy:
It is our policy to obtain a general written permission to
use and disclose your protected health information for treatment,
payment or health care operations purposes. You will be asked to
sign a Consent form to permit all such uses and disclosures of
your information.
Emergencies.
If there is an emergency, we will disclose your protected health
information as needed to enable people to care for you.
Disclosure
to your family and friends. If you are an adult, you have
the right to control disclosure of information about you to
any other person, including family members or friends. If you
ask us to keep your information confidential, we will respect
your wishes. But if you don't object, we will share information
with family members or friends involved in your care as needed
to enable them to help you.
Disclosure
to health oversight agencies. We are legally obligated
to disclose protected health information to certain government
agencies, including the federal Department of Health and Human
Services.
Disclosures
to child protection agencies. We will disclose protected
health information as needed to comply with state law requiring
reports of suspected incidents of child abuse or neglect.
Other
disclosures without written permission. There are other
circumstances in which we may be required by law to disclose
protected health information without your permission. They
include disclosures made:
Pursuant
to court order (subpoena or other lawful process);
To
public health authorities (regarding infectious disease or injury);
To
law enforcement officials in some circumstances;
To
correctional institutions regarding inmates;
To
federal officials for lawful military or intelligence activities;
To
coroners, medical examiners and funeral directors;
To
researchers involved in approved research projects; and
As
otherwise required by law.
Disclosures
with your permission. No other disclosure of protected
health information will be made unless you give written Authorization
for the specific disclosure.
Your
Legal Rights
Right to request confidential communications.
You may request that communications to you, such as appointment reminders,
bills, or explanations of health benefits be made in a confidential manner.
We will accommodate any such request, as long as you provide a means for us
to process payment transactions.
Right
to request restrictions on use and disclosure of your information.
You have the right to request restrictions on our use of your
protected health information for particular purposes, or our
disclosure of that information to certain third parties. We
are not obligated to agree to a requested restriction, but
we will consider your request.
Right
to revoke a Consent or Authorization. You may revoke a
written Consent or Authorization for us to use or disclose
your protected health information. The revocation will not
affect any previous use or disclosure of your information.
Right
to review and copy record. You have the right to see records
used to make decisions about you. We will allow you to review
your record unless a clinical professional determines that
would create a substantial risk of physical harm to you or
someone else. If another person provided information about
you to our clinical staff in confidence, that information may
be removed from the record before it is shared with you. We
will also delete any protected health information about other
people.
At
your request, we will make a copy of your record for you. We
will charge a reasonable fee for this service.
Right
to "amend" record. If you believe your records contains
an error, you may ask us to amend it. If there is a mistake,
a note will be entered in the record to correct the error.
If not, you will be told and allowed the opportunity to add
a short statement to the record explaining why you believe
the record is inaccurate. This information will be included
as part of the total record and shared with others if it might
affect decisions they make about you.
Right
to an accounting. You have the right to an accounting of
some disclosures of your protected health information to third
parties. This does not include disclosures that you authorize,
or disclosures that occur in the context of treatment, payment
or health care operations. We will provide an accounting of
other disclosures made in the preceding six years. If requested
by law enforcement authorities that are conducting a criminal
investigation, we will suspend accounting of disclosures made
to them.
Right
to a paper copy of this Notice. You
have the right to a paper copy of any Notice of Privacy Practices
that may be posted on our website.
How
to Exercise Your Rights
Questions
about our policies and procedures, requests to exercise individual
rights, and complaints should be directed to our Contact Person.
Our Contact Person is Nancy Shadic. The Contact Person
can be reached at (518) 828-3358, ext. #1209.
Personal
representatives. A "personal representative" of a patient
may act on their behalf in exercising their privacy rights.
This includes the parent or legal guardian of a minor. Emancipated
minors have the right to make their own decisions regarding
use and disclosure of protected health information. The law
presumes that an adult is competent to make his/her own health
care decisions. This includes the decision to accept or refuse
health care and the decision to permit use and disclosure of
protected health information. If an adult is incapable of acting
on his or her own behalf, the personal representative would
ordinarily be his or her spouse or another member of the immediate
family. An individual can also grant another person the right
to act as his or her personal representative in an advance
directive or living will. The Columbia County Department of
Health may not act on behalf of a person to sign a consent
or authorization, even if the clinical staff believes that
the individual is incapable of making an informed decision.
Disclosure of protected health information to personal representatives
may be limited in cases of domestic or child abuse.
Complaints
If
you have any complaints or concerns about our privacy policies
or practices, please submit a Complaint to our Contact Person.
If you wish, the Contact Person will give you a form that you
can use to submit a Complaint if you wish. You can also submit
a complaint to the United States Department of Health and Human
Services.
Send
your complaint to:
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Room 509F, HHH Building
Washington, D.C. 20201
OCR Hotlines-Voice: 1-800-368-1019
We
will never retaliate against you for filing a complaint.